Our products have been developed to become a part of your home. To witness joy, laughter, ﬁghting, tears, tantrums, bad cooking, good cooking and good times. As a result, all of our products are designed and produced using high quality materials and undergo quality control checks before they even land on a shelf for you to purchase. We therefore proudly support all our products with a 1 year warranty.
1 Year Warranty
We guarantee that all salt&pepper products are free from defects in material and workmanship under intended normal use. We will, at our discretion, oﬀer a replacement or refund for any defective product or parts within 1 year of purchase. This does not include any damage caused by misuse, accident, abuse, negligence or by not following care instructions speciﬁed by salt&pepper. Our advice: always handle with care.
This warranty does not exclude, restrict or modify any state or federal legislation applicable to the supply of goods and services.
To make a claim, please contact customer service. Please note you may be required to provide proof of purchase and return the product for assessment.
If your claim is assessed as valid, any decision to replace or repair a product is to the discretion of the salt&pepper team under the guidance of state and federal legislation. A new product with equivalent features and retail price will be opted for if an identical replacement product is not available.
Even the best designed homewares need a little love. That’s why we recommend you always follow the care instructions provided for each product, so you can get the best out of your new homewares!