We pride ourselves on our design, craftsmanship and the quality of materials used in our products at Robert Welch. The processes employed during design and manufacturing give us confidence that our customers will enjoy the use of our products each and every day, and for many years into the future.
As a result of our focus on the design and manufacturing practices, we can offer a Lifetime Guarantee* against manufacturing defects on our stainless steel cutlery and Signature knives and a 25 year guarantee for all our other products.
We are of the belief that providing your Robert Welch product receives care and attention, it will last a lifetime. We encourage you to read our care instructions.
Please note that the Robert Welch guarantee does not cover damage resulting from:
- Normal wear and tear
- Accidental damage
- Negligence or abuse
- Failing to follow our care instructions.
The Robert Welch guarantee do not affect your statutory rights.
*The Robert Welch Lifetime Guarantee is valid for 50 years.