While we are proud of the processes we have in place to ensure our products arrive to your home in one piece, sometimes while in transit, the boxes aren't handled with the love we would hope.
If you have received one or more broken or damaged products, please complete the online form including your invoice/order number. Please take a few (not-so-happy) snaps of the damaged products and upload to the form where prompted.
We apologise for the disappointment you have experienced... we really can't wait to be a part of your home soon and we will do everything we can to organise a replacement as quickly as possible.